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My FTP program fails to connect, why?

If your FTP progam is not connecting properly, here's some possible reasons:

1. Your firewall could be blocking it.

2. Make sure you have the ip in your welcome email for host name (use only the numbers; don't add ftp, www or anything else).

3. Make sure your username and password match what is in your welcome email.

4. Some FTP programs require a path in order to connect. Your path would be /home/putYOURusernamehere/public_html

We recommend FileZilla FTP. You can download it from here: http://filezilla-project.org/ or...

You may begin uploading to your hosting account immediately once you have received the welcome...

First try enabling or disabling "passive mode" in your FTP client. If it's currently enabled,...

Make sure you have succesfully connected to the domain and that you are uploading to the right...

Please allow up to 24 hours for your FTP password to sync with your cPanel password. If it does...